Need help right now? If gambling is causing distress, contact our support team immediately — [email protected] — or activate self-exclusion directly from your account. Help is available.

Player Safety First

Responsible Gambling at r678

Gambling should be entertaining — a way to engage with the sports you follow, like Pakistan cricket and PSL, or to enjoy a casino session from Karachi or Lahore. When it stops being fun, that is the signal to stop. r678 provides practical tools, honest information and direct access to help so that every player can make informed decisions about how they play.


Strictly Adults Only — 18 or Above

r678 is an adults-only platform. No individual under the age of 18 — or the higher minimum age required by the applicable operator/licence jurisdiction — is permitted to register an account, place a wager, or participate in any game or promotion on this platform.

This is not just a registration checkbox. r678 enforces age verification through its KYC process, requiring documentary proof of age before withdrawals are processed. Any account found to have been created by or on behalf of a minor will be immediately suspended and the matter handled in accordance with applicable regulatory requirements.

Adults 18+ only — or the higher minimum required by the operator/licence jurisdiction. Local laws may restrict gambling. Gambling involves financial risk. Age alone does not make gambling lawful in all Pakistani jurisdictions.

If you are a parent or guardian in Karachi, Lahore, Islamabad or elsewhere in Pakistan, please use parental control tools on shared devices to prevent underage access. Contact our support team if you suspect a minor has accessed this platform.
18+

Adults Only Platform

Gambling can cause harm. It is not suitable for everyone. Know the risks before you play and always use the tools available to you.

Age Verification Enforced Active
Player Protection Tools Active
Self-Exclusion Available Active

Responsible Gambling Tools

Every registered r678 player has direct access to the following tools from their account dashboard — no support ticket required, no waiting period for restrictions to take effect.

Player Control
Deposit Limits

Set daily, weekly or monthly caps on how much you deposit. Once set, a deposit limit takes effect immediately. Increasing a limit is subject to a mandatory cooling-off period — decreasing it is instant. This tool helps you manage your PKR spending before a session begins, not after.

Player Control
Loss Limits

Define the maximum net loss you are willing to accept in a rolling daily, weekly or monthly period. When your losses reach the set threshold, your account is automatically suspended for further play until the limit period resets. Reduction takes effect immediately; increases require a cooling-off review.

Player Control
Session Time Limits

Set a maximum duration for each gaming session. You will receive in-session notifications as you approach your limit, and the session will be ended automatically when the time expires. Time limits help prevent unplanned long sessions that can occur during extended cricket matches or live casino events.

Player Control
Cooling-Off Period

Take a defined break from gambling — 24 hours, 7 days or 30 days — without permanently closing your account. During a cooling-off period your account remains visible but all betting and gaming functionality is suspended. It cannot be lifted early once activated. A practical pause, not a permanent step.

High Priority
Self-Exclusion

Request a complete suspension of your account for a minimum period of 6 months, up to permanent closure. Self-exclusion cannot be reversed during the agreed period under any circumstances. Once activated, you will be removed from all marketing communications immediately. This is the strongest tool available — use it if gambling is causing harm.

Always On
Reality Checks

Periodic on-screen notifications during a gaming session showing how long you have been playing and your net win/loss position for that session. Reality checks are designed to interrupt automatic play behaviour and prompt a conscious decision about whether to continue, pause or stop.


What Should Your Deposit Limit Look Like?

A responsible deposit limit is one you would be comfortable with even if you lost every rupee of it. Use the slider below to think through what a daily limit means in context — not as a budget to spend, but as a maximum you could genuinely afford to lose without affecting your household, family or essential expenses.

The r678 limit tool in your account works exactly the same way — you set the number, it enforces it. There is no pressure to set high limits. The lowest limit you are comfortable with is the right limit for you.

Remember: Gambling money should always come from your discretionary entertainment budget — never from savings, salary earmarked for bills, school fees or household necessities.
Limit Awareness Tool
PKR 2,000

Equivalent to a low-cost evening out. Consider whether this is truly affordable to lose.

PKR 10,000

Think about this as a share of your monthly discretionary budget, not your salary.

PKR 25,000

A monthly limit you are comfortable with even after a losing streak is a responsible monthly limit.

This tool is for personal awareness only. Figures shown here are not submitted to r678. Set your actual limits in your r678 account settings.


Warning Signs of Problem Gambling

Problem gambling rarely announces itself. It tends to develop gradually. These are the signs that gambling may have stopped being entertainment and started causing harm.

Gambling with money intended for rent, bills, groceries or family expenses.

Chasing losses — placing more bets to recover money already lost.

Hiding gambling activity or amounts from family members or friends.

Gambling late into the night, missing sleep, or neglecting daily responsibilities.

Feeling anxious, irritable or depressed when unable to gamble, or immediately after losing.

Borrowing money or taking loans to fund gambling sessions.

Spending more time gambling than originally intended, repeatedly.

Neglecting personal relationships, work, studies or other important areas of life because of gambling.

If any of these signs apply to you, please stop playing now and contact our support team to activate a cooling-off period or self-exclusion. Seeking help early makes a meaningful difference. You can also reach out to a qualified gambling support organisation in your area.

Quick Self-Assessment

This is not a clinical diagnostic tool. It is a prompt for honest self-reflection. Check any statements that have been true for you in the past month.

In the past month, have you...

This self-assessment is for personal awareness only and does not constitute a clinical diagnosis or professional advice. If you have concerns about your gambling behaviour, please seek professional guidance.


How to Activate Self-Exclusion on r678

Self-exclusion is the most powerful responsible gambling tool on the platform. Here is how to use it. It takes less than five minutes and takes effect immediately.

1
Log Into Your Account

Access your r678 account from any device — mobile is fully supported for players across Karachi, Lahore and beyond.

2
Go to Responsible Gambling Settings

Navigate to your account settings panel and select the Responsible Gambling or Player Protection section.

3
Select Self-Exclusion & Duration

Choose your exclusion period — minimum 6 months up to permanent. Read the confirmation carefully before proceeding.

4
Confirm — It Takes Effect Immediately

Once confirmed, your account is suspended immediately. You will be unsubscribed from all marketing. The exclusion cannot be reversed during the agreed period.

Cannot access your account to self-exclude? Contact our support team directly at [email protected] and request immediate self-exclusion by email. We will process this without requiring account login.

What r678 Pledges to Every Player

Responsible gambling is not a legal checkbox at r678. It is part of how we define the relationship between the platform and its players. These are our concrete commitments — not aspirational statements, but operational standards we hold ourselves to.

We acknowledge that r678 does not hold a Pakistani gambling licence. We are operated under an international licensing framework. Responsible gambling obligations under that framework are enforced, not optional. Pakistani players who choose to use our platform have access to the same standard of player protection tools as players in any regulated market.

All six player protection tools are live and freely accessible from every registered account. No fee, no support ticket, no delay on restrictions.

Deposit limit reductions and self-exclusion are immediate. Only increases require a cooling-off period — to protect players from impulsive reversal of safety decisions.

Self-excluded players are removed from all marketing immediately and will not receive promotional emails, SMS or push notifications during their exclusion period.

Age verification is enforced before withdrawals, not just at registration. A player cannot withdraw funds without completing KYC, which includes date-of-birth and identity confirmation.

Our support team is trained to recognise signs of distress and to direct players towards appropriate tools and external support resources when needed.

No player will be pressured to reverse a responsible gambling decision. If you set a limit or activate exclusion, our support team will not attempt to persuade you to change it.

Responsible gambling guidance is always accessible — this page, the FAQ, and direct support contacts are available to every player, logged in or not.


Support Resources

r678 strongly encourages any player experiencing difficulties related to gambling to seek qualified support. Below is guidance on the type of help available.

r678 Player Support

Our support team can help you activate any responsible gambling tool immediately — deposit limits, self-exclusion, cooling-off or reality checks. Contact us at [email protected] or via the on-site live chat widget. Available during operator-provided hours.

Professional Counselling

Gambling disorder is a recognised condition for which professional counselling is effective. Psychologists and mental health professionals in Pakistan's major cities — Karachi, Lahore, Islamabad, Rawalpindi and Peshawar — offer counselling services. Speak to your GP or a qualified mental health professional for a referral.

Family & Community Support

Problem gambling affects families, not just individuals. Trusted family members, community leaders or religious counsellors can provide meaningful support. Opening an honest conversation with someone you trust is often the most important first step. You do not have to deal with this alone.

Important: r678 is not a counselling service and our support team cannot provide clinical or mental health advice. If you are in crisis or experiencing severe distress related to gambling, please seek immediate professional help from a qualified mental health provider in your area. r678 support can activate account protections but is not a substitute for professional care.

The r678 Rules for Safe, Responsible Play

These are not instructions — they are principles. Players who follow them consistently tend to have a more sustainable and genuinely enjoyable experience.

Only Gamble What You Can Afford to Lose

If losing the money you are about to deposit would cause you genuine hardship, do not deposit it. Entertainment budgets only.

Set Time Limits Before You Start

Decide how long you will play before your session begins, not after you are already in it. Use the r678 session timer to enforce your decision.

Gambling Is Not an Income Strategy

The house always has an edge. Gambling cannot be relied upon for income. It is entertainment — approach it that way every time you play.

Stop When It Stops Being Fun

The moment gambling starts feeling like work, desperation or an obligation, stop. The games will still be here. Walk away and come back when you genuinely want to play.


Playing Responsibly Starts with You

r678 has the tools in place. The limits, the controls, the support — all of it is ready and accessible. The most important step is yours: deciding to use them. Visit the FAQ for more answers on our safety tools, or return to the homepage to explore the platform with your limits set.